Terms and Conditions

Effective Date: [Date]

Welcome to velora wellness. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

1. General

These Terms and Conditions govern your use of velora wellness and all purchases made through our website. By using our website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.

We reserve the right to update or modify these Terms and Conditions at any time. Changes will become effective once posted on this page.

2. Products and Services

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free.

We reserve the right to:

Modify or discontinue products without notice.
Limit quantities available for purchase.
Refuse or cancel orders at our discretion.

3. Pricing

All prices are displayed in Rand unless otherwise stated.

Prices may change without prior notice. If a pricing error occurs, we reserve the right to cancel any affected order and issue a full refund if payment has already been made.

4. Orders

Once you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order due to:

Suspected fraud
Incorrect pricing
Product unavailability
Errors in product information
Violation of these Terms and Conditions

If your order is cancelled after payment has been received, you will receive a full refund.

5. Payments

We accept payment methods made available during checkout.

Payments are processed securely through trusted payment providers. We do not store your full payment card information.

6. Shipping

Shipping times are estimates and are not guaranteed.

Delivery times may vary due to:

Carrier delays
Customs processing
Weather conditions
Public holidays
Circumstances beyond our control

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses supplied by the customer.

7. Returns and Refunds

Our Returns and Refunds Policy forms part of these Terms and Conditions.

Please refer to our Returns Policy for detailed information regarding eligibility, return procedures, exchanges, and refunds.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product photographs
Text
Graphics
Videos
Website design

is the property of velora wellness or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website security.
Upload malicious software or harmful code.
Violate the rights of other users.
Engage in fraudulent or abusive activity.

10. Limitation of Liability

To the fullest extent permitted by law, velora wellness shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or products.

Our total liability shall not exceed the amount paid by you for the applicable order.

11. Disclaimer

Our website and products are provided on an "as available" and "as is" basis.

We make no warranties, express or implied, regarding:

Product availability
Website availability
Accuracy of information
Fitness for a particular purpose
Merchantability

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Country/State], without regard to its conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of [Country/State], unless applicable consumer protection laws provide otherwise.